Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Ecosport 2020technical service bulletin

Bulletin SSM 48383 · NHTSA communication 10169913 · issued Dec 6, 2019

Technical service bulletin
communication type
Electrical System
component
2020
model years
6
vehicle entries

Official summary

Some 2020 Explorer, Aviator, Ecosport, Mustang, Escape or Corsair may have a symptom of no ability to schedule a remote start event using the Fordpass or Lincolnway app. This may be due to the current level SYNC software installed. To correct this condition, program the SYNC module utilizing section 415 of the workshop manual. If no update is available or the problem persists after programming, verify that the Fordpass or Lincolnway app is activated properly as per the owners guide. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Sta

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.