Chrysler Pacifica 2017 — technical service bulletin
Bulletin 9003710 · NHTSA communication 10162473 · issued May 15, 2019
Technical service bulletin
communication type
Electrical System
component
2017
model years
1
vehicle entries
Official summary
Rear Seat Entertainment Seatback Screen If a single seat back screen is not functional, check DTC's for an LDVS code B15AB-00 or B15AB-00 in the Video Routing Module. Also, verify both connections to the screen by disconnecting and reconnecting. Before replacing the part, please call Mike Galiati at (248) 294-8754
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.