Ford Explorer 2016–2019 — technical service bulletin
Bulletin SSM 47637 · NHTSA communication 10152465 · issued Nov 1, 2018
Technical service bulletin
communication type
Latches/locks/linkages
component
2016–2019
model years
4
vehicle entries
Official summary
Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misalignment between the load floor support and the load floor panel. If the seats attempt to move and stop, attempt to neutralize the anchor brackets and load floor support brackets to improve latch alignment before replacing any parts. Refer to Workshop Manual (WSM) Section 501-10C for torque specifications.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.