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RecallGazette

Vehicle problems, recalls & safety intelligence

RAM Promaster 2014technical service bulletin

Bulletin 23-027-15 · NHTSA communication 10150614 · issued Jun 20, 2015

Technical service bulletin
communication type
Structure
component
2014
model years
1
vehicle entries

Official summary

Rear Door Rattle Noise This bulletin involves testing left rear door lower latch operation and if necessary, replacing the rear door center striker in addition to the upper and lower rear door latches. The customer may describe a rear door rattle noise and/or a rear door lower latch not working properly. An example of a properly functioning latch (1) and malfunctioning latch (2) are shown in (Fig. 1). Fig. 1 Left Rear Door Lower Latch 1 - Proper Latch Operation - Latch Fully Engaged With Door Closed 2 - Latch Malfunction - Latch Not Engaged With Door Closed

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.