BMW 128I 2008–2011 — technical service bulletin
Bulletin 840313 · NHTSA communication 10149495 · issued Apr 1, 2013
Technical service bulletin
communication type
Equipment
component
2008–2011
model years
47
vehicle entries
Official summary
"Roadside Assistance and BMW Online Services Inoperative After Programming. Roadside Assistance and BMW Online services are inoperative after programming the vehicle with ISTA/P 2.48 to 2.49.0. The symptoms are as follows: * BMW Online - No network available when selected * Roadside Assistance - When selected, a message stating ""Service not enabled or contract expired"" is displayed. Also, ""Start service"" is grayed out and cannot be selected. CAUSE Software error in the CIC (Car Information Computer)"
Vehicles covered
- 2008 BMW 128I
- 2009 BMW 128I
- 2010 BMW 128I
- 2011 BMW 128I
- 2009 BMW 128I US
- 2011 BMW 128I US
- 2008 BMW 135I
- 2009 BMW 135I
- 2010 BMW 135I
- 2011 BMW 135I
- 2011 BMW 135I US
- 2011 BMW 1 Series
- 2011 BMW 1 Series M
- 2008 BMW 328
- 2009 BMW 328
- 2010 BMW 328
- 2008 BMW 328I
- 2009 BMW 328I
- 2010 BMW 328I
- 2011 BMW 328I
- 2008 BMW 328XI
- 2009 BMW 328XI
- 2010 BMW 328XI
- 2011 BMW 328XI
- 2008 BMW 335
- 2009 BMW 335
- 2010 BMW 335
- 2009 BMW 335D
- 2010 BMW 335D
- 2011 BMW 335D
- 2008 BMW 335I
- 2009 BMW 335I
- 2010 BMW 335I
- 2011 BMW 335I
- 2011 BMW 335IS
- 2011 BMW 335I US
- 2008 BMW 335XI
- 2009 BMW 335XI
- 2010 BMW 335XI
- 2008 BMW M3
- 2009 BMW M3
- 2010 BMW M3
- 2011 BMW M3
- 2011 BMW M3 US
- 2009 BMW Z4
- 2010 BMW Z4
- 2011 BMW Z4
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.