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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac Escalade 2017–2019technical service bulletin

Bulletin PIP5570A · NHTSA communication 10147352 · issued Oct 4, 2018

Technical service bulletin
communication type
Steering
component
2017–2019
model years
18
vehicle entries

Official summary

This Preliminary information communicates to the dealer a conditionwhere a tick noise may be present inside a vehicle while driving. This may be the result of a deformed or improperly seated steering shaft seal allowing engine compartment sounds into the vehicle. Dealers are instructed to replace or reinstall the boot as needed and are informed the condition is being reviewed by engineering.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.