Ford C-Max Energi 2013–2017 — technical service bulletin
Bulletin SSM 47347 · NHTSA communication 10143089 · issued Jun 11, 2018
Technical service bulletin
communication type
Equipment
component
2013–2017
model years
5
vehicle entries
Official summary
Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to matching male tube ends. There are two primary methods for telling which hose is which. The hoses have a marking on the upper surface (when installed) for either inboard (IB) or outboard (OB) orientation. The other method is to observe the braided protective sleeves that are installed on the hoses. The longer, nylon sleeve is on the inboard hose and should be attached to the tub
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.