Jeep Grand Cherokee 2017 — technical service bulletin
Bulletin 9003695 · NHTSA communication 10139991 · issued Mar 15, 2017
Technical service bulletin
communication type
Suspension
component
2017
model years
1
vehicle entries
Official summary
Rear Shock Absorber Customer complains of noise; this may be due to contact between shock body and the dirt shield. Please check dirt shield, if it is creating a rub mark remove but do not disassemble. Please call Robert Beckwith cell (248)-727-3689. If you don?t receive a response within 15 minutes, please continue with normal repair procedure.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.