Dodge Journey 2011–2014 — technical service bulletin
Bulletin 09-001-14 · NHTSA communication 10137040 · issued May 22, 2014
Technical service bulletin
communication type
Engine and Engine Cooling
component
2011–2014
model years
4
vehicle entries
Official summary
Hard Contact Knocking Noise In Engine Compartment Primarily While Turning Left This bulletin involves replacing the rear engine mount bracket. Hard contact knocking noise in the engine compartment caused by contact between the Rear Engine Mount Bracket and the fastener on the Power Transfer Unit (PTU). Noise heard primarily while turning left.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.