Toyota Highlander 2008–2012 — technical service bulletin
Bulletin T-SB-0091-12 Rev · NHTSA communication 10132242 · issued Jul 18, 2013
Technical service bulletin
communication type
Latches/locks/linkages
component
2008–2012
model years
5
vehicle entries
Official summary
Some 2008-2012 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does not close properly. The Back Door may get to the fully closed position and then reverse to the open position. In cases where the Power Back Door does close, a pop or clunk noise may also be heard when the back door latch reaches the striker during the power close function.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.