Toyota Highlander 2008–2013 — technical service bulletin
Bulletin T-SB-0191-17 · NHTSA communication 10131803 · issued Feb 28, 2017
Technical service bulletin
communication type
Latches/locks/linkages
component
2008–2013
model years
6
vehicle entries
Official summary
TSB: Some 2008 ? 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does not close properly. The Back Door may get to the fully closed position and then reverse to the open position. In other cases, the door may close, but a pop or clunk noise is heard when the door latch reaches the striker. Use the following information to inspect the Power Back Door and address this condition.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.