Chrysler Pacifica 2017–2018 — technical service bulletin
Bulletin TS-WI-0257 · NHTSA communication 10131380 · issued Mar 20, 2018
Technical service bulletin
communication type
Electrical System
component
2017–2018
model years
2
vehicle entries
Official summary
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. During that window, the OEM door operator module may not accept an open or close signal while manual door operation remains unaffected
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.