Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

Audi A3 1999–2017technical service bulletin

Bulletin A911579 2038824- · NHTSA communication 10119956 · issued Mar 20, 2015

Technical service bulletin
communication type
Electrical System
component
1999–2017
model years
60
vehicle entries

Official summary

Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guarante

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.