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2002 Audi A6 problems & reliability

88 owner complaints filed with NHTSA for the 2002 Audi A6, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
88
Recall campaigns
4
Fire reports
3 (3%)
Crash reports
6 (7%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
19 MPG combined
City 17 · highway 23 (typical trim)
Service bulletins (TSBs)
130
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

5 complaints report injuries (11 injured, 1 deaths reported).

Federal crash records (FARS 20202023): 2002 Audi A6 vehicles were involved in 5 fatal crashes with 3 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System15
Engine and Engine Cooling15
Fuel System, Gasoline10
Power Train10
Service Brakes, Hydraulic10
Air Bags7
Vehicle Speed Control7
Engine5
Fuel/propulsion System5
Structure4

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 71,145 miles (middle 50% between 41,104 and 92,192 miles), based on 62 complaints that included mileage.

under 20k
8
20–40k
5
40–60k
10
60–80k
12
80–100k
13
100–150k
12
150k+
2

Complaints by incident year

02
03
04
05
06
07
08
09
10
11
12
13
17
19
20
21

What owners report

  • When I first got the vehicle it would start with no issues and now it wont start an I cant figure out why and not sure if this is the reason I cant think of what else it could be it acts like its not getting any fuel or something to get started.

    Engine · filed Jun 12, 2021

  • On february 11, 2021, mr. Travis was traveling on I-70 in vandalia illinois when he was rear ended at high speeds by mr. Free. Mr. Travis' 2002 audi a6 sustained serious damage but the airbags did not deploy. Mr. Travis sustained fatal injuries as a result of the crash.

    Air Bags · filed Apr 1, 2021

  • I parked my car to detail it and after I went to drive to the store and my car wasn't reaching above 4000 rpms and wouldn't go over 60 mph ...its acting like there is a rev limiter and throw 2 new codes...never got engine bay wet jus outer body of vehicle ...diagnostic codes are p0322 and p0421 I believe one is for…

    Engine · filed May 20, 2020

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

130 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Audi A6. The 10 most recent:

  • This bulletin provides information on the additional reporting requirements for safety related inquiries.

    A0023742052680_4 · Service Bulletin/Repair Instructions · issued Oct 4, 2023

  • This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

    SM 48-2022 · Service Bulletin/Repair Instructions · issued Jun 15, 2022

  • This informational bulletin explains how to order replacement VIN plates, Safety Certification Labels, etc.

    A0021482021205_6 · Service Bulletin/Repair Instructions · issued Jun 25, 2021

  • This information bulletin contains instructions for technicans on how to ensure their TAC call goes smoothly.

    A0020362002047_1 · Service Bulletin/Repair Instructions · issued Apr 16, 2020

  • 00 Software Version Management (SVM), operating instructions

    A0019252011732_1 · Service Bulletin/Repair Instructions · issued Sep 17, 2019

  • This communication is issued to inform dealers of updated shipping regulations related to lithium ion batteries.

    AWC 19-05 · Service Bulletin/Repair Instructions · issued Aug 28, 2019

  • This communication is issued to remind dealers of the repair validation process for repair group 19. 2005-2019 A3, 1996-2019 A4, 2008-2019 A5, 1992-2019 A6, 2012-2019 A7, 1997-2019 A8, 2019 E-Tron, 2015-2019 Q3…

    AWC 19-04 · Service Bulletin/Repair Instructions · issued Jul 22, 2019

  • This bulletin contains instructions for additional reporting requirements for safety related inquiries (airbag/seatbelts, accidents, fire and overheat damage). 2008-2021A3, 2015-2021A3 Cabrio, 2005-2016 A3 Sportback…

    A0019212052680_1 · Service Bulletin/Repair Instructions · issued Jun 7, 2019

  • This informational bulletin contains technical information for when there is condensation visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights…

    A941791 2012749- · Service Bulletin/Repair Instructions · issued Jul 31, 2017

  • This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.

    SM 44-2017 EN · Service Bulletin/Repair Instructions · issued Jun 28, 2017

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2002 Audi A6 has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2002 Audi A6?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 71,145 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Audi or NHTSA.