Lexus RX350 2010–2015 — technical service bulletin
Bulletin L-SB-0104-14 · NHTSA communication 10109385 · issued Nov 21, 2014
Technical service bulletin
communication type
Service Brakes
component
2010–2015
model years
6
vehicle entries
Official summary
TSB: Some 2010 - 2015 model year RX 350 vehicles may exhibit an abnormal noise from the rear cabin area of the vehicle when moving forward and lightly braking. The noise is usually described as a thump noise at the end of a stop as the rear suspension returns to a rest position. A new Rear Disc Brake Anti-Squeal Shim Kit, Rear Disc Brake Pad Fitting Kit, and Rear Disc Brake Cylinder Mounting Brackets are available to address this condition.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.