Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2012 Toyota Prius Plug-In Hybrid problems & reliability

25 owner complaints filed with NHTSA for the 2012 Toyota Prius Plug-In Hybrid, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
25
Recall campaigns
2
Fire reports
1 (4%)
Crash reports
1 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
50 MPG combined
City 51 · highway 49 (typical trim)
Service bulletins (TSBs)
93
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

1 complaint report injuries (2 injured).

Most reported problems

ComponentComplaints
Service Brakes10
Unknown OR Other4
Electrical System3
Engine2
Power Train2
Service Brakes, Hydraulic2
Vehicle Speed Control2
Electronic Stability Control (esc)1
Exterior Lighting1
Hybrid Propulsion System1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 13 reported components →

Complaints by incident year

15
16
17
18
19
21
22
23
24

What owners report

  • 1. The ABS system failed upon inspection at a dealership. Specifically the ABS accumulator and booster. 2. The ABS system put us at risk by failing prematurely, and traction control and ABS functions seemingly stopped working while driving on the road. 3. Yes, dealership confirmed the issue with a full diagnostic, and…

    Service Brakes · filed Aug 21, 2024

  • Today 05/25/2024 noticed a slight camber on the right rear wheel. Jacked up the car and removed the right rear to take a closer look and realized the rear axle/subframe was splitting in half along the weld point. If I hadn't caught this today and my daughter was driving it I'm confident she or others would have been…

    Wheels · filed May 25, 2024

  • The contact owns a 2012 Toyota Prius Plug-in Hybrid. The contact stated that while driving down a winding road, the brake warning light and brake message suddenly activated and while depressing the brake pedal, the pedal extended to the floorboard and the vehicle would not immediately stop. The vehicle was later taken…

    Service Brakes, Hydraulic · filed Apr 4, 2024

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

93 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2012 Toyota Prius Plug-In Hybrid. The 10 most recent:

  • Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions · issued Jan 7, 2026

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    T-SB-0039-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from…

    T-SB-0038-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal…

    T-SB-0035-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 6, 2024

  • Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow…

    T-SB-0061-23 Rev2 · Service Bulletin/Repair Instructions · issued Dec 5, 2024

  • Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can…

    T-SB-0062-23 Rev2 · Service Bulletin/Repair Instructions · issued Dec 3, 2024

  • Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 29, 2024

  • Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…

    T-SB-0055-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 29, 2024

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    T-SB-0039-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 12, 2024

  • To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from…

    T-SB-0038-24 Rev1 · Service Bulletin/Repair Instructions · issued Jul 12, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2012 Toyota Prius Plug-In Hybrid has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2012 Toyota Prius Plug-In Hybrid?

Other Toyota Prius Plug-In Hybrid years

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Toyota or NHTSA.