Friday, August 7, 2026
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2021 Tesla Model Y problems & reliability

1,046 owner complaints filed with NHTSA for the 2021 Tesla Model Y, alongside 22 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
1,046
Recall campaigns
22
Fire reports
6 (1%)
Crash reports
85 (8%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
94
Manufacturer communications on file
Defect investigations
8
NHTSA ODI probes naming this model year

22 complaints report injuries (25 injured, 4 deaths reported).

Federal crash records (FARS 20202023): 2021 Tesla Model Y vehicles were involved in 42 fatal crashes with 15 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Forward Collision Avoidance570
Service Brakes177
Vehicle Speed Control158
Electrical System140
Unknown OR Other133
Steering84
Lane Departure74
Suspension63
Visibility/wiper42
Structure30

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 8,950 miles (middle 50% between 1,999 and 33,368 miles), based on 76 complaints that included mileage.

under 20k
48
20–40k
13
40–60k
7
60–80k
5
80–100k
2
100–150k
0
150k+
1

Complaints by incident year

20
21
22
23
24
25
26

What owners report

  • Description of Safety Incident:The front passenger safety restraint system failed, displaying the warning alert: "Seats - Front passenger safety restraint system fault / Service is required." This alert disables or suppresses the front passenger airbag and seatbelt restraint system, creating a direct safety hazard for…

    Air Bags · filed Aug 5, 2026

  • Failure of the front lower lateral link and compliance link assembly. A creaking noise when steering at low speeds prompted me to take the vehicle to be checked out at a Tesla repair shop. The vehicle required a complete replacement of these parts at an independent cost of $1,900. I have the line-item proof of parts…

    Suspension · filed Aug 3, 2026

  • I am reporting a safety defect involving a severe structural metallic "clank" or "clunk" under the vehicle's chassis during rapid acceleration and sudden braking. This vehicle was previously serviced by Tesla in 2023 for this identical issue (service invoice attached). While the repair initially suppressed the sound…

    Suspension · filed Aug 2, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

94 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2021 Tesla Model Y. The 10 most recent:

  • A firmware diagnosis feature is being introduced on Model 3 and Model Y vehicles that monitors wheel alignment over time. This feature detects changes in wheel alignment that may be related to incorrect tire pressures…

    SB-25-31-004 · Service Bulletin/Repair Instructions · issued Jun 24, 2025

  • On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.

    SB-24-17-005 · Service Bulletin/Repair Instructions · issued Apr 3, 2025

  • On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.

    SB-24-17-005 · Service Bulletin/Repair Instructions · issued Jan 16, 2025

  • On certain Model Y vehicles, the LH and/or RH rear primary body seals might cause wind noise in the cabin.

    SB-24-11-006 · Service Bulletin/Repair Instructions · issued Oct 25, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4-1_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-3_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    2024.38_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    2024.26.9_s3xy.pdf · Over The Air · issued Sep 30, 2024

  • Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle…

    fsd-12-5-4-1_s3xy.pdf · Over The Air · issued Sep 30, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2021 Tesla Model Y has 22 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2021 Tesla Model Y?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 8,950 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Tesla or NHTSA.