Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2013 Subaru XV Crosstrek problems & reliability

96 owner complaints filed with NHTSA for the 2013 Subaru XV Crosstrek, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
96
Recall campaigns
2
Fire reports
2 (2%)
Crash reports
5 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
25–28 MPG combined
City 25 · highway 32 (typical trim)
Service bulletins (TSBs)
291
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

2 complaints report injuries (2 injured).

Federal crash records (FARS 20202023): 2013 Subaru XV Crosstrek vehicles were involved in 14 fatal crashes with 5 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine35
Power Train21
Unknown OR Other19
Electrical System14
Steering9
Wheels6
Fuel/propulsion System5
Service Brakes5
Vehicle Speed Control5
Air Bags4

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 71,000 miles (middle 50% between 29,700 and 100,300 miles), based on 49 complaints that included mileage.

under 20k
6
20–40k
8
40–60k
4
60–80k
11
80–100k
7
100–150k
13
150k+
0

Complaints by incident year

13
14
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • I have been working with Subaru of America and Capital Subaru service in San Jose, CA for a 2013 Subaru Crosstrek XV 2.0 CVT automatic engine shortly after we bought it used for multiple faulty known engine problems with this specific make and model. Since we have owned the vehicle, we have not been able to drive it…

    Engine · filed Apr 9, 2026

  • When the car is put in park the key will not come out of the ignition. Sometimes to be removed from ignition. Therefore the key will get stuck. The transmission has to be put back in drive and then back into park for the ignition system to recycle and release the key.sometimes it takes about 2 or 3 times to get the…

    Electrical System · filed Apr 9, 2026

  • Within 10 days of purchasing this vehicle a certified Subaru dealership documented the following safety defects. Both front CV axles failing and clicking on turns creating loss of vehicle control risk. EPS electronic power steering fault codes creating safety critical steering concern. CAN bus communication fault…

    Unknown OR Other · filed Mar 9, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

291 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2013 Subaru XV Crosstrek. The 10 most recent:

  • This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

    SubaruNet Annoucement (E · Other · issued Jun 12, 2026

  • This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

    01-167-08R · Service Bulletin/Repair Instructions · issued May 18, 2026

  • This announcement provides information on the remanufactured CVT transmission program.

    SubaruNet Announcement (R · Other · issued May 4, 2026

  • This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

    07-240-26R · Service Bulletin/Repair Instructions · issued Apr 30, 2026

  • This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

    03-97-26 · Service Bulletin/Repair Instructions · issued Apr 24, 2026

  • This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

    01-167-08R · Service Bulletin/Repair Instructions · issued Apr 24, 2026

  • This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.

    05-97-26 · Service Bulletin/Repair Instructions · issued Apr 20, 2026

  • This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

    10-105-25R · Service Bulletin/Repair Instructions · issued Mar 26, 2026

  • This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

    01-167-08R · Service Bulletin/Repair Instructions · issued Mar 26, 2026

  • This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully

    15-219-18R · Service Bulletin/Repair Instructions · issued Mar 16, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2013 Subaru XV Crosstrek has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2013 Subaru XV Crosstrek?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 71,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Subaru or NHTSA.