Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2013 smart Fortwo problems & reliability

25 owner complaints filed with NHTSA for the 2013 smart Fortwo. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
25
Recall campaigns
0
Fire reports
3 (12%)
Crash reports
0 (0%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
36 MPG combined
City 34 · highway 38 (typical trim)
Service bulletins (TSBs)
53
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

Federal crash records (FARS 20202023): 2013 smart Fortwo vehicles were involved in 10 fatal crashes with 9 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Seat Belts7
Engine6
Power Train5
Electrical System3
Seats2
Structure2
Unknown OR Other2
Air Bags1
Equipment Adaptive/mobility1
Exterior Lighting1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Complaints by incident year

12
13
14
15
16
17
18
19
20
21
22
24

What owners report

  • The drivers side seatbelt connecting floor (I think it's the belt force limiter) has a cable that has broken off. This is the 2nd time this has happened to my SmartCar. It is a design flaw because the cable runs against the metal of the seat cutting thru the cable. It isn't usually noticed until it breaks off making…

    Seat Belts · filed Jun 14, 2022

  • Software for power control module is not correspond to the series level Software configuration. Basically it doesn't want to take charge due to the Software issues from manufacturer.

    Electrical System · filed Nov 2, 2021

  • Regarding lightning: water/humidity had access to the sam unit and the right-side signals/stop light stopped working. The vehicle was in motion when it suddenly stopped working. Regarding body/other: some of the convertible-roof steel frame/bars got bent when closing the top and the bent bars would prevent the top…

    Structure · filed Nov 28, 2020

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

53 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2013 smart Fortwo. The 10 most recent:

  • Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…

    LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026

  • Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During…

    LI82.30-P-059239 · Service Bulletin/Repair Instructions · issued May 19, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 16, 2026

  • Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in…

    LI33.30-P-056665 · Service Bulletin/Repair Instructions · issued May 21, 2025

  • Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…

    LI82.10-P-078896 · Service Bulletin/Repair Instructions · issued Apr 28, 2025

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 28, 2025

  • Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly…

    LI82.70-P-077433 · Service Bulletin/Repair Instructions · issued Mar 5, 2025

  • Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump…

    LI82.35-P-078467 · Service Bulletin/Repair Instructions · issued Oct 23, 2024

  • Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly…

    LI82.70-P-077433 · Service Bulletin/Repair Instructions · issued Sep 28, 2024

  • Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…

    LI82.10-P-078307 · Service Bulletin/Repair Instructions · issued Sep 21, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

No NHTSA recall campaigns name the 2013 smart Fortwo in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2013 smart Fortwo?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with smart or NHTSA.