Friday, August 7, 2026
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2004 Saturn Vue problems & reliability

276 owner complaints filed with NHTSA for the 2004 Saturn Vue, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
276
Recall campaigns
2
Fire reports
5 (2%)
Crash reports
23 (8%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
19–23 MPG combined
City 19 · highway 25 (typical trim)
Service bulletins (TSBs)
479
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

15 complaints report injuries (20 injured).

Federal crash records (FARS 20202023): 2004 Saturn Vue vehicles were involved in 42 fatal crashes with 32 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Power Train93
Electrical System78
Suspension33
Air Bags18
Unknown OR Other17
Engine and Engine Cooling16
Steering16
Structure11
Engine8
Exterior Lighting8

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 83,000 miles (middle 50% between 40,500 and 120,000 miles), based on 231 complaints that included mileage.

under 20k
32
20–40k
25
40–60k
25
60–80k
31
80–100k
35
100–150k
52
150k+
31

Complaints by incident year

03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
23
25

What owners report

  • The contact owns a 2004 Saturn Vue. The contact stated that the light on the instrument panel was abnormally dim. The contact stated that while driving at various speeds over a bumpy road surface, the rear end of the vehicle was swaying from side to side. Additionally, the contact stated that the vehicle made an…

    Electrical System · filed Sep 24, 2025

  • The ignition (key) has stopped working again after being recalled a few years ago, and being replaced. The key will not turn and start the car.

    Unknown OR Other · filed Aug 28, 2025

  • Transmission has Lube issues for Honda and TRANSGO HONDALK fixes that but requires several hours labor pulling transmission. Transmission and torque converter overheat causing failure. Mine overheated and stalled crossing traffic, wouldn't go into gear. Caused accident.

    Power Train · filed Nov 5, 2023

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

479 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Saturn Vue. The 10 most recent:

  • This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

    PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025

  • This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

    23-NA-001 · Service Bulletin/Repair Instructions · issued Mar 28, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or…

    PIP5358D · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8…

    PIP4723J · Service Bulletin/Repair Instructions · issued Oct 25, 2024

  • This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…

    PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024

  • This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…

    PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024

  • This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized…

    PIT3271P · Service Bulletin/Repair Instructions · issued Sep 6, 2024

  • Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to…

    General Communication · Service Campaign · issued Aug 26, 2024

  • This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

    18-NA-099 · Service Bulletin/Repair Instructions · issued Jun 17, 2024

  • This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and…

    24-NA-098 · Service Bulletin/Repair Instructions · issued Jun 6, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2004 Saturn Vue has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2004 Saturn Vue?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 83,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Saturn or NHTSA.