Friday, August 7, 2026
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2009 Saturn Outlook problems & reliability

192 owner complaints filed with NHTSA for the 2009 Saturn Outlook, alongside 7 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
192
Recall campaigns
7
Fire reports
3 (2%)
Crash reports
5 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
19 MPG combined
City 17 · highway 24 (typical trim)
Service bulletins (TSBs)
1,173
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

4 complaints report injuries (6 injured).

Federal crash records (FARS 20202023): 2009 Saturn Outlook vehicles were involved in 6 fatal crashes with 4 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Exterior Lighting75
Electrical System44
Steering42
Power Train19
Engine17
Seat Belts8
Vehicle Speed Control8
Air Bags7
Structure6
Unknown OR Other6

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 53,270 miles (middle 50% between 37,000 and 90,125 miles), based on 156 complaints that included mileage.

under 20k
8
20–40k
39
40–60k
41
60–80k
21
80–100k
12
100–150k
29
150k+
6

Complaints by incident year

09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

What owners report

  • The contact owns a 2009 Saturn Outlook. The contact stated that stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to an…

    Engine · filed Oct 7, 2024

  • I was driving and my car started to lurch and went into reduced power mode. I quickly pulled over and turned off the engine. It was towed into the shop, and we found that the timing chain had broken. We had just had our engine mounts replaced and the oil changed. The vehicle has been well maintained. I have seen the…

    Engine · filed Dec 23, 2023

  • UNKNOWN We have only had this vehicle for approximately 4 months and have had soon many issues but the electrical system has been a problem non stop

    Electrical System · filed Mar 6, 2023

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

1,173 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2009 Saturn Outlook. The 10 most recent:

  • New Vehicle Monitoring Programs Section in IVH

    13598 · Other · issued Sep 9, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…

    PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025

  • This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

    PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

    PIT5074R · Service Bulletin/Repair Instructions · issued May 30, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

    PIT5074R · Service Bulletin/Repair Instructions · issued May 30, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

    PIT5074R · Service Bulletin/Repair Instructions · issued May 30, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or…

    PIP4964F · Service Bulletin/Repair Instructions · issued May 29, 2025

  • This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

    23-NA-001 · Service Bulletin/Repair Instructions · issued Mar 28, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or…

    PIP5358D · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe…

    PIT5074Q · Service Bulletin/Repair Instructions · issued Dec 7, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2009 Saturn Outlook has 7 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2009 Saturn Outlook?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 53,270 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Saturn or NHTSA.