2022 Infiniti QX50, 2023 Infiniti QX55 Recall: Incorrect door latch may have been installed in the front right-side…
NHTSA campaign 23V187000 · Latches/locks/linkages · filed Mar 20, 2023 · verified Jul 30, 2026
The defect
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
The risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Infiniti QX50 recalls
- 2019–2022 Infiniti QX50 and 3 other models — Engine bearings may have manufacturing defects that can…
- 2023–2024 Infiniti QX50 and 10 other models — Due to a manufacturing issue, the driver's air bag inflator…
- 2021 Infiniti Q50 and 4 other models — Front steering knuckle or rear axle housing may have…
- 2020 Infiniti QX50 — Text of the Tire and Loading Information placard, including…
- 2018–2019 Infiniti Q50 and 25 other models — Additionally included are 2019 Nissan GT-R and Taxi and…
Other campaigns involving Infiniti vehicles
- 2011–2013 Infiniti QX56 and 2 other models — Gross Axle Weight Rating (GAWR) listed on the certification…
- 2025–2026 Infiniti QX80 and 2 other models — A software error may occur in the In-Vehicle Infotainment…
- 2025 Infiniti QX60 and 2 other models — One or both front brake caliper assemblies may have reduced…
Source: NHTSA recall database, campaign 23V187000 (manufacturer number PC962). Data last verified Jul 30, 2026.