2015–2018 Mercedes-Benz Metris Recall: A defective memory chip in the rearview camera may cause the display image…
NHTSA campaign 22V099000 · Back Over Prevention · filed Feb 22, 2022 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
The risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
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All Mercedes-Benz Metris recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 22V099000 (manufacturer number VS2RUEKAM). Data last verified Jul 30, 2026.