2020–2023 Mercedes-Benz Metris Recall: Electrical connections for the infotainment system may not be properly…
NHTSA campaign 25V463000 · Equipment · filed Jul 11, 2025 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Affected vehicles
Related recalls
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Other campaigns involving Mercedes-Benz vehicles
- 2026 Mercedes-Benz AMG GLE53 4MATIC+ and 13 other models — Bolts for the rear seat belts may not be tightened properly
- 2026 Mercedes-Benz CLA 250+ (ev) and 1 other model — Front passenger seat belt retractor may have been…
- 2025–2026 Mercedes-Benz AMG C43 4MATIC and 34 other models — Infotainment control unit may reset while the vehicle is in…
All Mercedes-Benz Metris recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 25V463000 (manufacturer number VS2GARPIN). Data last verified Jul 30, 2026.