2022 Mercedes-Benz EQS 450, 2022 Mercedes-Benz EQS 580, 2022 Mercedes-Benz S 500 and 1 other model Recall: MBUX infotainment system might allow activation of the television and…
NHTSA campaign 21V931000 · Electrical System · filed Nov 29, 2021 · verified Jul 30, 2026
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
The risk
Driver distraction can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Mercedes-Benz EQS 450 recalls
- 2025 Mercedes-Benz AMG EQE 53 4MATIC and 13 other models — Please see the recall report for a complete list of models
- 2023 Mercedes-Benz AMG C43 4MATIC and 19 other models — An incorrect fuse box that was not designed for the vehicle…
- 2023 Mercedes-Benz EQS 450+ — Mounting brackets near the roof may have sharp edges that…
- 2024 Mercedes-Benz AMG EQE 53 4MATIC and 15 other models — Battery management system software may cause the…
- 2022 Mercedes-Benz EQS 450 and 2 other models — Bolts that secure the rear seat belt buckles to the body of…
Other campaigns involving Mercedes-Benz vehicles
- 2026 Mercedes-Benz AMG GLE53 4MATIC+ and 13 other models — Bolts for the rear seat belts may not be tightened properly
- 2026 Mercedes-Benz CLA 250+ (ev) and 1 other model — Front passenger seat belt retractor may have been…
- 2025–2026 Mercedes-Benz AMG C43 4MATIC and 34 other models — Infotainment control unit may reset while the vehicle is in…
All Mercedes-Benz EQS 450 recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 21V931000 (manufacturer number 2022010003). Data last verified Jul 30, 2026.