2024 Mercedes-Benz AMG EQE 53 4MATIC, 2024–2025 Mercedes-Benz AMG EQE SUV 53 4MATIC, 2024 Mercedes-Benz AMG EQS 53 4MATIC and 13 other models Recall: Battery management system software may cause the high-voltage battery to…
NHTSA campaign 24V372000 · Electrical System · filed May 28, 2024 · verified Jul 30, 2026
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
The risk
A sudden loss of drive power increases the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Mercedes-Benz AMG EQE 53 4MATIC recalls
- 2023–2024 Mercedes-Benz AMG EQE 53 4MATIC and 13 other models — Please see the recall report for a complete list of models
- 2025 Mercedes-Benz AMG EQE 53 4MATIC and 13 other models — Please see the recall report for a complete list of models
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Source: NHTSA recall database, campaign 24V372000 (manufacturer number 2024060002). Data last verified Jul 30, 2026.