2021 Mercedes-Benz Sprinter 1500, 2021 Mercedes-Benz Sprinter 2500, 2021 Mercedes-Benz Sprinter 3500 and 1 other model Recall: A cable duct may drop out of place due to unlatched engagement hooks…
NHTSA campaign 21V779000 · Electrical System · filed Oct 6, 2021 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
The risk
An electrical short can increase the risk of a fire.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Mercedes-Benz Sprinter 1500 recalls
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- 2023–2024 Mercedes-Benz Sprinter 1500 and 3 other models — Spring U-bolts for the rear axle may have reduced strength…
- 2023 Mercedes-Benz Sprinter 1500 and 3 other models — A 12-Volt ground connection may not be secured properly…
- 2023 Mercedes-Benz Sprinter 1500 and 3 other models — Main wiring harness may chafe against the drive shaft and…
Other campaigns involving Mercedes-Benz vehicles
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- 2026 Mercedes-Benz CLA 250+ (ev) and 1 other model — Front passenger seat belt retractor may have been…
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All Mercedes-Benz Sprinter 1500 recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 21V779000 (manufacturer number VS3KABKAN). Data last verified Jul 30, 2026.