2023 Mercedes-Benz Sprinter 1500, 2023 Mercedes-Benz Sprinter 2500, 2023 Mercedes-Benz Sprinter 3500 and 1 other model Recall: A 12-Volt ground connection may not be secured properly, which can result…
NHTSA campaign 24V225000 · Electrical System · filed Mar 24, 2024 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
The risk
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Mercedes-Benz Sprinter 1500 recalls
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Other campaigns involving Mercedes-Benz vehicles
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All Mercedes-Benz Sprinter 1500 recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 24V225000 (manufacturer number VS3HVERSL). Data last verified Jul 30, 2026.