2021 PL Custom Type Iii Recall: These displays may experience low voltage spikes and cause the LCD to…
NHTSA campaign 21V654000 · Electrical System · filed Aug 23, 2021 · verified Jul 30, 2026
The defect
PL Custom Emergency Vehicles (PL Custom) is recalling one 2021 Ford E-450 emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD to freeze or become nonfunctional, due to varying electrical installations.
The risk
If the LCD freezes or becomes non-functional, emergency efforts can be delayed, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will replace the IV Standard LCD, free of charge. All vehicles were repaired October 2021. Owners may contact PL Custom's customer service at 1-732-223-1411.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More PL Custom Type Iii recalls
Other campaigns involving PL Custom vehicles
Source: NHTSA recall database, campaign 21V654000. Data last verified Jul 30, 2026.