2017–2019 PL Custom Type I, 2017–2019 PL Custom Type Iii Recall: Monitors may unexpectedly revert back to the factory default settings…
NHTSA campaign 19V400000 · Equipment · filed May 29, 2019 · verified Jul 30, 2026
The defect
PL Custom Emergency Vehicles Co. (PL Custom Emergency Vehicles) is recalling certain 2017-2019 Titan Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
PL Custom Emergency Vehicles will work with ASA to notify the affected owners and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or PL Custom Emergency Vehicles at 1-732-233-1411.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More PL Custom Type I recalls
Other campaigns involving PL Custom vehicles
Source: NHTSA recall database, campaign 19V400000 (manufacturer number 19E-009). Data last verified Jul 30, 2026.