2020 Mercedes-Benz Sprinter 1500, 2020 Mercedes-Benz Sprinter 2500, 2020 Mercedes-Benz Sprinter 3500 and 1 other model Recall: Screws for the front door hinges may not have been tightened properly
NHTSA campaign 21V359000 · Structure · filed May 17, 2021 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
The risk
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
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All Mercedes-Benz Sprinter 1500 recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 21V359000 (manufacturer number VS3TURSCHA). Data last verified Jul 30, 2026.