2019–2020 Crossroads Sunset Recall: Interior range cooktop is installed in a cabinet that may not be entirely…
NHTSA campaign 19V763000 · Equipment · filed Oct 25, 2019 · verified Jul 30, 2026
The defect
Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
The risk
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Crossroads | Sunset | 2019, 2020 |
Related recalls
More Crossroads Sunset recalls
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- 2020 Crossroads Cameo and 5 other models — WiFi prep wiring may have improper circuit protection…
- 2020 Crossroads Hampton and 1 other model — Breakaway switch may have been incorrectly wired, which can…
- 2019 Crossroads Sunset and 8 other models — Axles may be missing inner bearing races on the hubs, which…
- 2018 Crossroads Sunset — These trailers may have Sterling Sport tires that are rated…
Other campaigns involving Crossroads vehicles
Source: NHTSA recall database, campaign 19V763000 (manufacturer number 19-362). Data last verified Jul 30, 2026.