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2016–2020 Mercedes-Benz Metris Recall: Integrated backup battery compartment located underneath the front…

NHTSA campaign 19V715000 · Electrical System · filed Oct 8, 2019 · verified Jul 30, 2026

Units reported
15K
Manufacturer
Daimler Vans USA, LLC
Risk
Fire
Owner letters
Mailing began Mar 9, 2020

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

The risk

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

MakeModelModel years
Mercedes-BenzMetris2016, 2017, 2018, 2019, 2020

Related recalls

All Mercedes-Benz Metris recalls → · All Mercedes-Benz recalls →

Source: NHTSA recall database, campaign 19V715000 (manufacturer number VS2SITZAB). Data last verified Jul 30, 2026.