2018–2019 Mercedes-Benz Metris, 2018–2019 Mercedes-Benz Sprinter 1500, 2018–2019 Mercedes-Benz Sprinter 2500 and 2 other models Recall: Vehicles left the reassembly plant without the final quality inspection of…
NHTSA campaign 19V693000 · Unknown OR Other · filed Oct 2, 2019 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
The risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
Affected vehicles
Related recalls
More Mercedes-Benz Metris recalls
- 2020–2023 Mercedes-Benz Metris — Water may accumulate on the air bag control unit, which can…
- 2020–2023 Mercedes-Benz Metris — Electrical connections for the infotainment system may not…
- 2022–2023 Mercedes-Benz Metris — Fuel pump may shutdown, causing a loss of drive power
- 2021 Freightliner Sprinter 1500 and 4 other models — Fuel pump may shutdown, which can result in a loss of drive…
- 2016–2018 Mercedes-Benz Metris — Value for the maximum combined load weight capacity of the…
Other campaigns involving Mercedes-Benz vehicles
- 2026 Mercedes-Benz AMG GLE53 4MATIC+ and 13 other models — Bolts for the rear seat belts may not be tightened properly
- 2026 Mercedes-Benz CLA 250+ (ev) and 1 other model — Front passenger seat belt retractor may have been…
- 2025–2026 Mercedes-Benz AMG C43 4MATIC and 34 other models — Infotainment control unit may reset while the vehicle is in…
All Mercedes-Benz Metris recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 19V693000 (manufacturer number VSX566ZP25). Data last verified Jul 30, 2026.