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2014–2019 E-ONE Cyclone II, 2015–2017 E-ONE Quest, 2013–2019 E-ONE Typhoon Recall: Front shocks may separate from their upper mount on the front suspension

NHTSA campaign 19V598000 · Suspension · filed Aug 14, 2019 · verified Jul 30, 2026

Units reported
57
Manufacturer
E-One Incorporated
Risk
Crash / injury
Owner letters
Mailing began Aug 28, 2019

The defect

E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

The risk

A loss of hydraulic steering assist can increase the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All E-ONE Cyclone II recalls → · All E-ONE recalls →

Source: NHTSA recall database, campaign 19V598000. Data last verified Jul 30, 2026.