2018–2019 Ford F-450, 2018–2019 Ford F-550, 2018–2019 Freightliner Business Class M2 Recall: Displays may unexpectedly revert back to the factory default settings…
NHTSA campaign 19V398000 · Equipment · filed May 29, 2019 · verified Jul 30, 2026
The defect
LGE Coachworks, Inc. (LGE Coachworks) is recalling certain 2018-2019 Ford E-450, F-550, and Freightliner M2-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
ASA will notify LGE Coachworks owners, and dealers will replace the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Ford F-450 recalls
- 2015 Ford Expedition and 5 other models — Rearview camera printed circuit board terminal header…
- 2019 Ford F-450 and 1 other model — Lights may be too bright, exceeding the maximum light…
- 2020 Ford Escape and 8 other models — Also included are certain 2020 Ford Explorer and Lincoln…
- 2009 Chevrolet C4500 and 6 other models — Monitors may unexpectedly revert back to the factory…
- 2017–2018 Ford E-350 and 4 other models — Depending on the specific wiring of the vehicle, these…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 19V398000 (manufacturer number 19-E-099 Part 573). Data last verified Jul 30, 2026.