2009 Chevrolet C4500, 2014–2017 Ford E-350, 2005–2016 Ford E-450 and 4 other models Recall: Monitors may unexpectedly revert back to the factory default settings…
NHTSA campaign 19V401000 · Equipment · filed May 29, 2019 · verified Jul 30, 2026
The defect
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Chevrolet C4500 recalls
Other campaigns involving Chevrolet vehicles
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- 2026 Chevrolet Express and 1 other model — Gear shifter may provide inaccurate gear selection feedback…
- 2018 Chevrolet Silverado 1500 and 5 other models — Left-side or right-side roof rail air bag (RRAB) inflator…
Source: NHTSA recall database, campaign 19V401000. Data last verified Jul 30, 2026.