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2018 Mercedes-Benz E 400 Recall: Child seat anchoring system (ISOFIX) in these vehicles may not have been…

NHTSA campaign 18V513000 · Child Seat · filed Aug 3, 2018 · verified Jul 30, 2026

Units reported
39
Manufacturer
Mercedes-Benz USA, LLC.
Risk
Crash / injury
Owner letters
Mailing began Sep 28, 2018

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E400 Cabrio and E400 4Matic Cabrio vehicles. The child seat anchoring system (ISOFIX) in these vehicles may not have been properly installed. As a result, in the event of a crash, the ISOFIX console may partially detach from the car body.

The risk

If the ISOFIX console partially detaches in a crash, it can increase the risk of injury for a child in a child seat.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

MBUSA will notify owners, and dealers will inspect the ISOFIX console, and replace it if necessary, free of charge. The recall began September 28, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080015.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

MakeModelModel years
Mercedes-BenzE 4002018

Related recalls

All Mercedes-Benz E 400 recalls → · All Mercedes-Benz recalls →

Source: NHTSA recall database, campaign 18V513000 (manufacturer number 2018080015). Data last verified Jul 30, 2026.