2005–2018 Thomas Built Buses Saf-T-Liner C2 Recall: In the event of a crash, the wheelchair pocket track anchorage may not…
NHTSA campaign 17V454000 · Equipment · filed Jul 17, 2017 · verified Jul 30, 2026
The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
The risk
In the event of a crash, an unsecured wheelchair may increase the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Thomas Built Buses Saf-T-Liner C2 recalls
- 2024–2027 Thomas Built Buses Saf-T-Liner C2 — Vehicle's software may misinterpret contact if the door…
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- 2025–2027 Thomas Built Buses Minotour DRW and 4 other models — Wheel chair restraint retractor may not lock, preventing…
- 2027 Thomas Built Buses Saf-T-Liner C2 and 1 other model — Wheel chair restraint retractor may not lock, preventing…
- 2025–2026 Thomas Built Buses Saf-T-Liner C2 and 1 other model — Brake caliper mounting bolts may loosen and detach, which…
Other campaigns involving Thomas Built Buses vehicles
- 2026–2027 Thomas Built Buses Saf-T-Liner EFX2 and 1 other model — Entrance door may fail to open or close when the switch is…
- 2026–2027 Thomas Built Buses Saf-T-Liner HDX2 — Entrance door may fail to open or close when the switch is…
- 2027 Thomas Built Buses Saf-T-Liner HDX2 — Front and mid-body interior joints may have been…
All Thomas Built Buses Saf-T-Liner C2 recalls → · All Thomas Built Buses recalls →
Source: NHTSA recall database, campaign 17V454000 (manufacturer number FL-743). Data last verified Jul 30, 2026.