2015–2016 Heartland Cyclone, 2015–2016 Heartland Road Warrior, 2016 Heartland Torque Recall: Affected trailers are equipped with aluminum black ladders manufactured by…
NHTSA campaign 16V819000 · Equipment · filed Nov 14, 2016 · verified Jul 30, 2026
The defect
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
The risk
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Heartland Cyclone recalls
- 2024–2025 Heartland Cyclone — Clip-on bracket mounting bolts may come loose, allowing the…
- 2022–2023 Heartland Bighorn and 14 other models — Electric retractable awning has a welded seam on the fabric…
- 2022 Heartland Big Country and 15 other models — Quick disconnect fittings in the LP gas system may be…
- 2021–2022 Heartland Cyclone and 3 other models — Due to a manufacturing issue, the tires may experience a…
- 2020–2021 Heartland Cyclone and 1 other model — Transfer switch wire securement lugs may have been…
Other campaigns involving Heartland vehicles
Source: NHTSA recall database, campaign 16V819000 (manufacturer number 99-01-28). Data last verified Jul 30, 2026.