2013–2014 Ford C-Max, 2013–2014 Ford Escape Recall: In the affected vehicles, the restraint control module (RCM) may have…
NHTSA campaign 14V237000 · Air Bags · filed May 7, 2014 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
The risk
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Ford C-Max recalls
- 2015–2016 Ford C-Max and 9 other models — Rearview camera may display a distorted, intermittent, or…
- 2013–2018 Ford C-Max and 4 other models — Bushing that attaches the shifter cable to the transmission…
- 2013–2015 Ford C-Max and 8 other models — These vehicles were previously recalled and repaired under…
- 2013–2015 Ford C-Max and 2 other models — Cords with part numbers FM58-10B706-AA, FM58-10B706-AB…
- 2016 Ford C-Max and 1 other model — Floor pan may have improperly welded left-hand apron joints
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 14V237000 (manufacturer number 14S04). Data last verified Jul 30, 2026.