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2012 Setra S407 CC, 2007–2010 Setra S417, 2011–2013 Setra S417 TC Recall: Specific potting compound used in the subject products for insulation was…

NHTSA campaign 13V530000 · Electrical System · filed Oct 29, 2013 · verified Jul 30, 2026

Units reported
457
Manufacturer
Setra of North America
Risk
Fire
Owner letters
Mailing began Dec 19, 2013

The defect

Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

The risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

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The fix — what to do

Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Setra S407 CC recalls → · All Setra recalls →

Source: NHTSA recall database, campaign 13V530000 (manufacturer number 54.10U09052A). Data last verified Jul 30, 2026.