2017–2020 Setra S417 TC Recall: Front entrance door support frame may not be the correct size, and, as a…
NHTSA campaign 20V190000 · Structure · filed Apr 2, 2020 · verified Jul 30, 2026
The defect
Daimler Coaches North America (Daimler Coaches) is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.
The risk
A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Setra S417 TC recalls
- 2012–2016 Setra S407 CC and 1 other model — Red beacon lighting on the Threshold Warning System (TWS)…
- 2018–2019 Setra S407 CC and 1 other model — These vehicles are equipped with a driver-selected…
- 2018 Setra S407 CC and 1 other model — Engine compartment flap may not have sufficient welding…
- 2017–2018 Setra S407 CC and 1 other model — Steering drop arm nut may loosen, possibly causing a loss…
- 2012 Setra S407 CC and 1 other model — Affected seats have J-Brackets that may be missing welds…
Other campaigns involving Setra vehicles
Source: NHTSA recall database, campaign 20V190000 (manufacturer number 72.00M20089A). Data last verified Jul 30, 2026.