2013 Ford C-Max, 2013 Ford C-Max Energi, 2012–2013 Ford Focus Electric Recall: In the affected vehicles, there is no audible chime when the vehicle is…
NHTSA campaign 13V475000 · Equipment · filed Oct 17, 2013 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
The risk
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Ford | C-Max | 2013 |
| Ford | C-Max Energi | 2013 |
| Ford | Focus Electric | 2012, 2013 |
Related recalls
More Ford C-Max recalls
- 2015–2016 Ford C-Max and 9 other models — Rearview camera may display a distorted, intermittent, or…
- 2013–2018 Ford C-Max and 4 other models — Bushing that attaches the shifter cable to the transmission…
- 2013–2015 Ford C-Max and 8 other models — These vehicles were previously recalled and repaired under…
- 2013–2015 Ford C-Max and 2 other models — Cords with part numbers FM58-10B706-AA, FM58-10B706-AB…
- 2016 Ford C-Max and 1 other model — Floor pan may have improperly welded left-hand apron joints
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 13V475000 (manufacturer number 13C07). Data last verified Jul 30, 2026.