2013–2014 Heartland Big Country, 2013–2014 Heartland Bighorn, 2013–2014 Heartland Elk Ridge and 6 other models Recall: If the awning installation sequence was not completely followed, the…
NHTSA campaign 13V181000 · Equipment · filed May 7, 2013 · verified Jul 30, 2026
The defect
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
The risk
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Heartland Big Country recalls
- 2023–2024 Heartland Big Country and 16 other models — LED backlight circuit board in the cooktop range may fail…
- 2023 Heartland Big Country and 1 other model — Federal certification label may have incorrect tire…
- 2022 Heartland Big Country and 15 other models — Quick disconnect fittings in the LP gas system may be…
- 2011 Heartland Big Country and 20 other models — These extinguishers may become clogged, preventing the…
- 2010–2016 Heartland Big Country and 22 other models — Click on "All Products Associated With This Recall" for a…
Other campaigns involving Heartland vehicles
All Heartland Big Country recalls → · All Heartland recalls →
Source: NHTSA recall database, campaign 13V181000 (manufacturer number 99-01-11). Data last verified Jul 30, 2026.