2012 Mercedes-Benz CLS550 Recall: Bolts that hold the hood's secondary latch striker may have been…
NHTSA campaign 12V533000 · Latches/locks/linkages · filed Nov 6, 2012 · verified Jul 30, 2026
The defect
Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
The risk
The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. Mercedes-Benz notified the owners by phone for this campaign starting on 11/21/2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | CLS550 | 2012 |
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All Mercedes-Benz CLS550 recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 12V533000. Data last verified Jul 30, 2026.