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2003–2007 Mercedes-Benz C230, 2001–2005 Mercedes-Benz C240, 2006–2007 Mercedes-Benz C280 and 22 other models Recall: Bonding between the glass panel and the sliding roof frame may…

NHTSA campaign 19V918000 · Visibility · filed Dec 20, 2019 · verified Jul 30, 2026

Units reported
748K
Manufacturer
Mercedes-Benz USA, LLC.
Risk
Crash / injury
Owner letters
Mailing began Jul 10, 2020

The defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

The risk

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Mercedes-Benz C230 recalls → · All Mercedes-Benz recalls →

Source: NHTSA recall database, campaign 19V918000 (manufacturer number 2020040011). Data last verified Jul 30, 2026.