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2012 Collins DE, 2012 Collins DH, 2012 Collins SH and 9 other models Recall: Split sash windows fail to conform to the requirements of Federal Motor…

NHTSA campaign 12V340000 · Visibility · filed Jul 19, 2012 · verified Jul 30, 2026

Units reported
1K
Manufacturer
COLLINS BUS CORPORATION
Risk
Crash / injury
Owner letters
Mailing began Sep 20, 2012

The defect

Collins is recalling certain model year 2012 Collins, Mid-Bus, or Corbeil SL, SH, DH, and DE model school and multi-function school activity buses manufacturer from March 15, 2012, through October 30, 2012, equipped with Spectal split sash emergency egress windows. The split sash windows fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release." The windows may have an improperly installed retainer bar, insufficient strength of the egress window latch connecting rod, and/or missing or failed window fasteners.

The risk

In the event of a crash, vehicle occupants may not be able to exit the bus, increasing the risk of injury. If all the fasteners on a single retaining bar failed, the window would not remain secured to the bus, creating a risk of injury for passengers or persons outside of the bus.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Collins will notify owners, and dealers will repair the buses free of charge. The safety recall began during September 2012. Owners may contact Collins at 1-800-533-1850.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Collins DE recalls → · All Collins recalls →

Source: NHTSA recall database, campaign 12V340000. Data last verified Jul 30, 2026.