2011–2012 Van Hool TD925 Recall: For the driver's seat, an incorrect riser and floor adapter plate was…
NHTSA campaign 12V323000 · Seats · filed Jul 9, 2012 · verified Jul 30, 2026
The defect
Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
The risk
In the event of a crash, there is an increased risk of injury to the seat occupant.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278.
Van Hool's recall campaign number is P698.Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Affected vehicles
Related recalls
More Van Hool TD925 recalls
- 2021 Van Hool AG300 and 5 other models — Sealing washer may not seat correctly in the pilot bore…
- 2015–2018 Van Hool TD925 and 1 other model — (KTI) KDS-25 fire extinguishers as part of the optional…
- 2016–2018 Van Hool CX35 and 5 other models — Passenger seat belt buckles outer casing may fail leaving…
- 2010–2014 Van Hool C2045 and 6 other models — When the vehicle is started in low temperatures, the…
- 2010–2014 Van Hool C2045 and 9 other models — In the affected vehicles, the front steering knuckle…
Other campaigns involving Van Hool vehicles
Source: NHTSA recall database, campaign 12V323000 (manufacturer number P698). Data last verified Jul 30, 2026.