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2024 Van Hool CX45 Recall: Seat belt assembly attachment screw may break

NHTSA campaign 23V861000 · Seat Belts · filed Dec 19, 2023 · verified Jul 30, 2026

Units reported
64
Manufacturer
Van Hool N.V.
Risk
Crash / injury
Owner letters
Mailing began Feb 16, 2024

The defect

Van Hool N.V. (Van Hool) is recalling certain 2024 CX45 vehicles. The seat belt assembly attachment screw may break.

The risk

An unanchored seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will inspect and replace seat belt assembly screw on passenger seats, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. Please be reminded of the following requirements:You are required to submit a draft owner notification letter to this office no less than five days prior to mailing it to the customers.Also, copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).Please be reminded that under 49 U.S.C. § 30112(a)(3), it is illegal for a manufacturer, to sell, offer for sale, import, or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect.This prohibition does not apply once the motor vehicle or motor vehicle equipment has been remedied according to the manufacturer's instructions.As stated in 49 U.S.C. § 30118(f), submission of eight consecutive quarterly reports followed by three annual reports is required. As described in 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs. Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter. The first of three consecutive annual status reports will be due on, or before, 1 year after the eighth quarterly report was submitted.

Affected vehicles

MakeModelModel years
Van HoolCX452024

Related recalls

All Van Hool CX45 recalls → · All Van Hool recalls →

Source: NHTSA recall database, campaign 23V861000. Data last verified Jul 30, 2026.